Case Study: Boston BizTech steps in to prevent a catastrophic shutdown of a medical service
Industry: Healthcare
Company Type: Medical Technology
The Challenge
The medical imaging company lost its entire IT team in a span of 4 weeks leaving no staff to support 24/7 services to its hospital customers around the globe. What they didn’t know was that they were 5 days from running out of storage for their core business – providing clinical and medical imaging for hospitals.
The Discovery
Boston BizTech discovered that the IT team was applying short-term band-aid fixes without regard to future proofing. The IT team left because they were always in reactive mode with a limited budget and the band-aid fixes were about to snap. At the time, Executive Management was unaware that short-term fixes were being applied to their IT infrastructure.
The Solution
Boston BizTech implemented an emergency storage workaround to keep the business operational. Our team analyzed the storage architecture bottlenecks and designed a new enterprise solution with speed and capacity to support their long-term business growth. Once completed, our team engineered and deployed a disaster recovery plan to ensure cloud services continue to operate globally in the event of a regional catastrophe.
The Impact
The business survived the catastrophic technical challenges with a modernized stack
built for resiliency, high availability, sustainability, and growth. The entire IT department was rebuilt and trained to manage operations. With a strong technology foundation now in place, the company thrived to become one of the largest global providers of medical imaging solutions.
built for resiliency, high availability, sustainability, and growth. The entire IT department was rebuilt and trained to manage operations. With a strong technology foundation now in place, the company thrived to become one of the largest global providers of medical imaging solutions.